Dr. Rashel Collagen Moisturizer Firming & Smoothing
Free Shipping
Free standard shipping on orders over R2000
Free Returns
7-day return policy! Learn More.
160g
Benefits : A rich moisturizing cream for instantly soft, supple and youthful-looking skin. the luxurious collagen infued formula is the perfect fix for dryness, fine lines, wrinkles and loss of firmness and elasticity. Ideal for very dry areas of skin on the hands, feet, elbows and knees leaving your skin feeling soft, smooth and nourished
Use For : Face, Neck & Body Cream
Feature : Dryness - Fine Lines - Wrinkles - Firmness - Elasticity
Skin Type : Suitable for all skin types
Ingredients : Aqua, glycarin, catearyl alcohol, ethylhexyl palmitate, dimethicone, acrylates/ammonium methacrylate copolymer, clyceryl stearate, ceteareth-25, phenoxyethanol, methylparaben, fragrance, xanthan gum, chlorphenesin, mineral oil, polyacrylate crosspolymer-6, potassium lauryl phosphate, disodium edta, aloe barbadensis leaf water, urea, butylene glycol, squalane, butyrospermum parkii (shea) butter, tocopherol, sodium hyaluronate, yeast ferment extract, pentylene glycol, 1,2-hexanediel, collagen
How To Use : Apply evenly to face and neck after cleansing. Wear it alone or under makeup as a moisturizer
Delivery Information
Enjoy the convenience of having your order delivered directly to your door by one of our courier partners.Our delivery fee is R99 for anywhere in South Africa.Standard delivery takes place during office hours and the shopper cannot select the exact date, or time, for the delivery.
Warehouse & deliveries are scheduled Monday to Friday 08h00 to 17h00
There are no standard deliveries after hours, over weekends, or on public holidays. Please take this into consideration when selecting your delivery address.
In the case of our standard delivery, your parcel will be delivered to the address you specified in the checkout process.
Deliveries outside of SA can be done & rates will be quoted directly to the client before ordering.DELIVERY TIMEFRAMES
Delivery timeframes for standard delivery depending on your delivery address, postal code, and courier service to your area.
Standard delivery 3-5 working days, from payment of your order.Please note that during high volume periods like seasonal sales, or Black Friday Cosmetic SA reserves the right to extend their delivery timeframes.
Delivery might then take 3 -10 working days.TRACKING YOUR PARCEL
A tracking number will be sent to you via email or SMS as soon as your order has been processed.
If you become aware of the fact that product(s) is/are missing once you receive your parcel, and Dr Rashel does not notify you thereof via email beforehand, please contact Cosmetic SA as soon as possible on email sales@drrashelsa.co.za to notify us thereof so that we can resolve the situation as quickly as possible. If contacting Cosmetic SA via email regarding missing the product(s), please use your order number and the phrase “missing product(s)” in the subject line of your email.
Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@drrashelsa.co.za. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@drrashelsa.co.zaDamages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
